Enhance your SAP business impact while driving down ownership costs
With around 90% of total software costs being taken up by maintenance activities, the need for production support has never been so critical. Maintaining business critical applications require deep domain expertise and support experience.
We leverage proprietary methodologies, industry best practices, and our extensive experience, to offer high impact production support services for your SAP environment.
Our suite of Production Support Services include
- Portfolio analysis
- Production support design
- Employee knowledge transfer
- Incident management
- Batch support
- Release Support
- Production engineering support
- Middleware support
- Best in class reporting and analytics
Our experts rely on high levels of automation, efficient project management, and best-in class reporting and analytics to ensure high-quality production support. Our services, on an average, ensure about 30% savings in production support costs for our clients in comparison to industry standards.
We offer flexible packages for providing support services on ad-hoc basic as well as through monthly and annual contracts. We provide support primarily through the managed services model, but also deploy in-house resources when required.